Privacy Policy

lope is an AI running coach run by Glen Cornell. Questions about this policy or your data go to support@lopeapp.com.

• Account: your email address and a hashed password. We never store your password itself.
• From Strava, when you connect it: your activities (distance, time, pace, heart rate, elevation, route and laps), your profile name and photo, your gear and your heart rate zones. Access is read-only.
• From Apple Health, when you connect it on iPhone: your running workouts (dates, duration and distance) and their average heart rate. lope reads only what you allow and never writes to Apple Health.
• What you tell lope: your goals, races, injuries, notes and your messages with the coach.
• What lope creates: training plans, coaching replies, run classifications and your 'lope companion's progress.

• To plan your training, review your runs and answer your questions.
• To send account emails, such as verification and password reset.
• To send product emails about lope and understand how lope is used. Apple Health data is never used for this.

We don't sell your data, we don't show ads, and we don't track you across other companies' apps or websites.

lope's coach runs on Claude, made by Anthropic. To write your coaching, lope sends Anthropic the runs, profile details and messages it needs for that request. Anthropic doesn't use this data to train its models.

Your Apple Health runs and heart rate are sent to the coach only if you allow it. lope asks when you first open the app, and you can change it any time in You → Coaching. Coaching you've already received can't be recalled from Anthropic.

• Fly.io: hosts the app and database in the United States.
• Anthropic (Claude): powers the AI coach, as described above.
• Strava API: reads your activity and profile data when you connect Strava. Strava is a registered trademark of Strava, Inc. lope is not endorsed by or affiliated with Strava.
• Apple Health: provides your runs on iPhone when you connect it.
• Resend: sends account emails.
• Customer.io: sends product emails and records usage events. It receives your email, first name, goal, race date, run count, recent weekly mileage and events like signing up. Never Apple Health data.
• Mapbox: draws maps, using your route shapes.
• RunSignup: powers race search and receives only what you search for.
• Vercel: hosts this website.

lope never writes to your Strava account and never sells your Strava data. Raw Strava data (activity details, GPS streams and laps) is cached temporarily and purged after 7 days, as Strava's API Agreement requires. lope keeps its own training analysis computed from it, such as pace trends and zone distribution.

Disconnecting Strava in You → Connected apps removes your Strava activities and data from lope and revokes lope's access on Strava. Your account, plans, coaching conversations and companion stay until you delete your account. You can also revoke lope from your Strava settings.

You can delete your account any time in You → Account. That permanently removes your data from lope's database, revokes lope's Strava access and deletes your Customer.io profile. You can also email support@lopeapp.com and we'll delete it within 30 days. Disconnecting Apple Health stops syncing, and you can choose to delete the runs lope imported from it.

Data travels over HTTPS. On iPhone, lope keeps its sync credentials in the Keychain and encrypts its sync queue on the device.

lope is for people 16 and older. We don't knowingly collect data from anyone younger.

If this policy changes in a way that matters, we'll tell you in the app or by email before the change takes effect.